Privacy Policy

Privacy Policy

At Tennessee Kitchen Gardens, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains why and how we collect data from our customers who use our in-person gardening and landscaping services and interact with the company online.

Types of Data Collected

When you engage our services, we may collect the following types of data:

  • Personal Information: This includes your name, address, contact information, images of your property, and any other details you provide to us when requesting our services.

  • Payment Information: We collect payment details necessary to process transactions for the services we provide.

  • Service-related Information: This includes data about the services you request, preferences, and any other information necessary to fulfill your gardening and landscaping needs.

  • Communications: We may keep records of any communications we have with you, including inquiries, projects, and feedback.

Why We Collect Your Data

  • Provide Services: Your information is crucial for delivering the gardening and landscaping services you request from us. This includes personalized garden designs, plant care consultations, and landscaping maintenance.

  • Communication: We may need to reach out to you about appointments, service updates, or other important information related to your gardening needs. Keeping you informed is a key part of our service.

  • Payment Processing: Collecting payment information is necessary for processing transactions related to the services we provide.

  • Customer Support: Your data enables us to address any inquiries, feedback, or issues you may have promptly and effectively, as well as to communicate regular information about garden tending and seasonal and weather-related updates.

  • Marketing: We may contact you to share information about products and services that may be of interest to you.

How We Communicate With You

Tennessee Kitchen Gardens communicates with clients, customers, and our community through email, phone, text/SMS messaging, and postal mail.

Data Security

We take the security of your data seriously and have implemented measures to safeguard your information from unauthorized access, disclosure, or misuse.

Sharing Your Data

  • We do not sell, trade, or otherwise transfer your data to outside parties for marketing purposes.

  • We share data with third-party service providers who support our business. This enables us to provide you with the best possible experience and ensure smooth operations across all aspects of our services. These parties include, but are not limited to SquareSpace, HoneyBook, and OpenPhone.

  • Your information is shared with our team members who need it to provide the requested services.

Consent

By engaging our in-person gardening and landscaping services, you consent to the collection and use of your data as outlined in this privacy policy. You may opt-out of marketing communications at any time.

Updates to Privacy Policy

We may update our privacy policy from time to time. Any changes will be reflected on our website, and we encourage you to review this policy periodically.

If you have any questions or concerns about our privacy practices or how we handle your data, please contact us at sarah@tennesseekitchengardens.com.

(Date of last update: 04/29/2024)